Warranty Term: Your Novus Watch Co. product is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original purchase. 

This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and crystal on the watch face, peeling and/or discolouration of the leather strap due to water contact; (c) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause

In order to submit a claim, please use the contact form labeled "Contact Us" on our webpage. Please include your name, address, order number, description outlining the issue, and have the subject labeled "Warranty Claim".